Approval Body Audits

Quality & On Time Delivery Counts

Evidence of our high level of quality and control

Quality control at ACL is implemented to a very high standard at all stages. Manufacturing control is well planned and implemented and incorporates customer's individual specification.

The bespoke mainframe computer system which is developed and improved in-house is seen as an excellent way of controlling purchasing, sales orders and work orders on the shop floor.

ACL have developed software to aid in the tracking of product down to component level. This utilises a Barcode System controlled by goods in function. The system is a superb example of ACL's commitment to quality and continuous improvement.

Preventive Maintenance and calibration were well presented and the controls in place to demonstrate an excellent standard of quality throughout the organization.

Approval Body: CSA (Canadian Standards Association) Sent: 29 Sept 2017 Subject: Q3 - Surveillance Audit

No CSA product at time of Audit

  • Possible T207 Production to assess during Q4 Surveillance visit.
  • CSA documents & Production Files referenced against document register – found in good order (no-changes), no non-conformances raised.
  • Production data no change in good order at time of audit.
  • Goods Inwards, Production areas, Test areas and all found satisfactory at time of audit.
  • The factory has a registered quality system to the requirements of ISO 9001:2008 accredited by ISOQAR certificate number 3341-QMS-001 with expiry date of 15 September 2018.
  • Progress being towards new ISO 9001:2015 Standard – demonstrated with CSA ATEX inclusion.

No non-conformances raised.

Approval Body: FM (Factory Mutual) Sent: 17 August 2017 Subject: Q3 - Surveillance Audit

Summary:     
XXXX Product was been manufactured at time of audit.

Sample ATEX Jobs were observed in process.

  • Relevant ATEX documents & files checked in relation to product - no issues.
  • Production Job Card checked for details regarding ATEX order – no issues.
  • Test Procedures checked for availability & details regarding ATEX order – no issues
  • Calibration checked regarding equipment used for verification sample recorded– no issues.

Product Examined during production
Compliance Confirmed.
No Non-Conformances raised.

Approval Body: CSA (Canadian Standards Association) Sent: 30 June 2017 Subject: Q2 - Surveillance Audit

No CSA product at time of Audit

  • Documents & Files referenced against document register – found in good order (no-changes), no non-conformances raised.
  • Production data in good order at time of audit.
  • Toured Goods Inwards, Production areas, Test areas and Goods out all found satisfactory at time of audit.
  • The factory has a registered quality system to the requirements of ISO 9001:2008 accredited by ISOQAR certificate number 3341-QMS-001 with expiry date of 15 September 2018.
  • Progress being towards new ISO 9001:2015 Standard - demonstrated

No non-conformances raised.

Approval Body: FM (Factory Mutual) Sent: 25 May 2017 Subject: Q2 - Surveillance Audit

Summary:

No FM Products been manufactured at time of audit.

Sample ATEX Job was observed in process.

  • Relevant ATEX documents & files checked in relation to product - no issues.
  • Production Job Card checked for details regarding ATEX order – no issues.
  • Test Procedures checked for availability & details regarding ATEX order – no issues
  • Calibration checked regarding equipment used for verification sample recorded– no issues.
  • Certification checked - ISOQAR, Cert No 3341-QMS-001, expiry date 11 June 2016 for ISO 9001:2008.
  •  ATEX audit by SGS/Baseefa (Notified body 1180), Cert no BASEEFA ATEX4352, issued 12 Aug 14, exp 19 aug 17.

Observations carried out on assembly & test of the ATEX product found satisfactory

No non-conformances raised.

Approval Body: ISO Sent: 12 April 2016 Subject: ISO 9001:2008 (including ISO 9001:2015 requirements)

Audit Summary:

  • The system is well established and under control. Those Colleagues involved in the Audit were found to be knowledgeable and conversant with the requirements of ISO 9001:2008 & ISO 9001:2015.
  • A number of process improvements have been identified and implemented.
  • The Management System has been upgraded to ISO9001:2015 in preparation for transition.
  • Excellent Communication throughout the company with Notice Boards and TV screens in place showing relevant data and information.
  • Control of Records & Document/Information is well controlled.
  • Customer Feedback is separated into categories and well documented.
  • Data Analysis including KPI’s and feedback is published.
  • Management review detailed in-line with ISO 9001:2015 requirements.
  • Site Walk - ACL are located in a modern, 3 storey building with welfare facilities in the Basement, main Production area on Ground Floor, Offices and Production on First Floor.The Welfare facilities include a canteen area and Policies are displayed along with Management review minutes and customer feedback. The premises were in a clean and tidy condition.
  • Production Process - A process based Audit of WIP was carried out from Sales, Purchasing, Goods Receipt and Stores, Assembly, Inspection, Test and Despatch. Records of competence and training were reviewed for those Colleagues involved in the Audit. Records of maintenance and calibration were also reviewed.

No Non-Conformances raised.

Approval Body: FM (Factory Mutual) Sent: 29 March 2017 Subject: Q1 - Surveillance Audit

Summary:
No FM Products been manufactured at time of audit, but ATEX Version was verified and under manufacture.
Relevant ATEX documents & files checked in relation to product - no issues.
Production Job Card checked for details regarding ATEX order - no issues.
Test Procedures checked for availability & details regarding ATEX order - no issues
Test Results checked with sample records taken.
Calibration checked regarding equipment used for verification  sample recorded - no issues.
Certification checked - ISOQAR, Cert No 3341-QMS-001, expiry date 11 June 2016 for ISO 9001:2008.
ATEX audit by SGS/Baseefa (Notified body 1180), Cert no BASEEFA ATEX4352, issued 12 Aug 14, exp 19 aug 17.
Good Inwards procedure checked with appropriate personnel - Sample taken, no issues

Observations carried out on assembly & test of the ATEX product found satisfactory
No non-conformances raised.

Approval Body: CSA (Canadian Standards Association) Sent: 27 February 2017 Subject: Q1 - Surveillance Audit

Documents & Files referenced against document register – found in good order (no-changes), no non-conformances raised.
Production data in good order at time of audit.

Toured Goods Inwards, Production areas, Test areas and Goods out all found satisfactory at time of audit.
The factory has a registered quality system to the requirements of ISO 9001:2008 accredited by
ISOQAR certificate number 3341-QMS-001 with expiry date of 15 September 2018.

Approval Body: CSA (Canadian Standards Association) Sent: 23 December 2016 Subject: Surveillance Audit

Observations:

Toured Goods Inwards, Production areas, Test areas and Goods out all found satisfactory at time of audit.

The factory has a registered quality system to the requirements of ISO 9001:2008 accredited by

ISOQAR certificate number 3341-QMS-001 with expiry date of 15 September 2018.

Various documents referenced against descriptive report checked against checklists  - found in good order, no non-conformances raised.

Production data in good order at time of audit.

Approval Body: FM (Factory Mutual) Sent: 21 Sept 2016 Subject: Surveillance Audit

Summary:

Product List checked for verification.

Parts List checked for safety critical parts.

No FM Products been manufactured at time of audit, but ATEX Version was verified and under manufacture.

Relevant ATEX documents checked in relation to product - no issues.

Production Job Card checked for details regarding ATEX order - no issues.

Test Procedures checked for availability & details regarding ATEX order - no issues.

Register of controlled documents checked regardin ATEX order - no issues.

Calibration check regarding equipment used for verification - no issues.

ISOQAR, Cert No 3341-QMS-001, expiry date 11 June 2016 for ISO 9001:2008.

ATEX audit by SGS/Baseefa (Notified body 1180), Cert no BASEEFA ATEX4352, issued 12 Aug 14, exp 19 aug 17.

Staff Training Matrix shows skill levels of individuals for techniques- no issues

Good Inwards checked - no issues.

Observations carried out on assembly & test of the ATEX product found satisfactory with Final Test possible to be observed upon next surveillance audit.

No non-conformances raised.

Approval Body: CSA (Canadian Standards Association) Sent: 7 Sept 2016 Subject: Surveillance Audit

Observations:

Goods Inwards, Production areas, Test areas and Goods out all found satisfactory at time of audit.

The factory has a registered quality system to the requirements of ISO 9001:2008 accredited by ISOQAR certificate number 3341-QMS-001 with expiry date of 15 September 2016.

Various documents referenced for the report checked against checklist - found in good order, no non-conformances raised.

Approval Body: CSA (Canadian Standards Association) Sent: 31 May 2016 Subject: Surveillance Audit

Observations:

Toured Goods Inwards, Production areas, Test areas and Goods out all found satisfactory at time of audit.

The factory has a registered quality system to the requirements of ISO 9001:2008 accredited by ISOQAR certificate number 3341-QMS-001 with expiry date of 11 June 2016.

Passed re-certification audit, awaiting new certificate.

Various documents referenced for the report checked against checklist - found in good order, no non-conformances raised.

Approval Body: ISO Sent: 12 April 2016 Subject: ISO 9001:2008

Re-Certification Audit - Audit Summary:

Recommended for continued registration to ISO9001:2008.

QMS audited and found okay.

Evidence seen for Management reviews, review of policies and objectives and communication to the employees via canteen notice-board. Document changes controlled and evidence seen for back up of the system. Internal audits conducted by three employees and evidence seen for close down of issues raised. Customer feedback seen displayed on canteen notice-board and a small number of customer complaints recorded. Minor issues raised for client specified suppliers. Evidence seen for close down of non-conformances. Good evidence seen for data analysis in several areas such as monitoring of non-conformances. Evidence seen for continual improvement such as storing of component reels on racks rather than in boxes.

Process based audit conducted and found okay.

The process was followed from goods in through several live jobs and an historical job. Jobs traced to Sales order processing and then back to purchasing. Calibrated monitoring equipment followed back to records. Employees seen interviewed and traced back to competency records. Maintenance records seen for equipment sampled.

The transition process has started with a view to completing over the next two visits.

Some work has already been started based on FMEA Failure Mode Effect Analysis. Discussion held around other risk assessment tools that ACL intend to use such as PESTLE & SWOT as part of analysis of the market place.

Best practice

House-keeping was found to be of a good level with the premises clean and tidy
Logical workflows of products seen
Floors found to be of a good standard: clean, no damage.
Managing Director involved in day to day activities-feedback from employees
Disaster recovery and business continuity plan in place
Bespoke Software and supporting paper records appear to be robust when tracking orders

Improvements

Hanging of reels of components to replace current method of box storage
Management reviews in Power point presentation format.

Approval Body: FM (Factory Mutual) Sent: 22 March 2016 Subject: Surveillance Audit

Summary:

Product List checked for verification.
Parts List checked for safety critical parts.
No FM Products been manufactured at time of audit.
Production Job Card checked for details.
Test Procedures checked for availability & details.
Register of controlled documents checked.
ISOQAR, Cert No 3341-QMS-001, expiry date 11 June 2016 for ISO 9001:2008.
ATEX audit by SGS/Baseefa (Notified body 1180), Cert no BASEEFA ATEX4352, issued 12 Aug 14, exp 19 aug 17.
Staff Training Matrix shows skill levels of individuals for techniques.
Good Inwards checked.

Observations carried out on assembly & test of another product (not FM related product).

Test Procedure carried out during audit with test equipment checked for calibration status.

Found in good order - no non-conformances raised.

Approval Body: CSA (Canadian Standards Association) Sent: 29 February 2016 Subject: Surveillance Audit

Observations:

Checked Goods Inwards, Production areas, Test areas and Goods out all found satisfactory at time of audit.

The factory has a registered quality system to the requirements of ISO 9001:2008 accredited by ISOQAR certificate number 3341-QMS-001 with expiry date of 11 June 2016. Due for re-certification April 2016.

Various documents referenced for the report checked against checklist - found in good order, no non-conformances raised.

Approval Body: THATCHAM Sent: 23 February 2016 Subject: Thatcham Site Assessment Audit

Good afternoon Andrew/ Derek

It was a really pleasure to carry out the annual site assessment at ACL, you always make me feel very welcome on the day. Thank very much for your hospitality. Please see attached your 2016 audit report with no non-conformities raised.

I look forward to seeing you next year.

Summary

With regard to Assembly Contracts Ltd processes and QMS, were reviewed. 0 minor non-conformities were raised. All the other areas assessed from Processes, operator instructions through to the control plan and PFMEA. Sub Supplier Quality Management, goods inwards inspection, Preventive Maintenance and calibration were well presented and the controls in place to demonstrate an excellent standard of quality throughout the organization.

Staff spoken with during the assessment were noted to be well conversed with the companies policies and were able to easily and clearly demonstrate the processes as required. Objective evidence was available for the clauses of TQAP-M reviewed.

Best regards

Approval Body: CSA (Canadian Standards Association) Sent: 18 December 2015 Subject: Surveillance Audit

Observations:

Areas toured Goods Inwards, Production, Testing and Goods Out all found satisfactory.

The factory has a registered quality system to the requirements of ISO 9001:2008 accredited by

ISOQAR certificate number 3341-QMS-001.

No CSA products being manufactured during audit.

Traceability of Incoming Materials/Procedures reviewed and found acceptable.

System in place for recording customer complaints - none recorded regarding safety related defects.

No Non- Conformances raised.

Approval Body: FM (Factory Mutual) Sent: 07 December 2015 Subject: Surveillance Audit

Summary:

Parts Lists, Drawing Controls, Calibration and Job Cards checked for details, found satisfactory.

No Non-Conformances raised.

Observed programming procedure for client product using internal works instruction.

Assembly, Test & Packaging controls checked.

Observed final test of clients product referencing relevant procedures and serial numbers.

Approval Body: ATEX/IECEX Sent: 20 October 2015 Subject: Audit 4352

Summary:

Control over customer specified components is very well controlled and any customer changes to product specifications are comprehensively drilled through to ensure all relevant documents are changed and authorised.

Quality control at ACL is implemented to a very high standard at all stages. Manufacturing control is well planned and implemented and incorporates customer's individual specification. 

100% visual inspection is carried out where specified. A bar code system is in place to ensure that all required inspections and tests are completed and appropriately authorised  before the order can progress.

Approval Body: CSA (Canadian Standards Association) Sent: 07 September 2015 Subject: Surveillance Audit

Observations:

Areas checked Goods Inwards, Production, Testing and Goods Out all found satisfactory.
Discussed on-going improvements regarding processes.
The factory has a registered quality system to the requirements of ISO 9001:2008 accredited by
ISOQAR certificate number 3341-QMS-001.
No Non- Conformances raised.

Approval Body: CSA (Canadian Standards Association) Sent: 17 June 2015 Subject: Surveillance Audit

Observations:

Areas checked Goods Inwards, Production, Testing and Goods Out all found satisfactory.
The factory has a registered quality system to the requirements of ISO 9001:2008 accredited by
ISOQAR certificate number 3341-QMS-001.
No Non- Conformances raised.

Approval Body: FM (Factory Mutual) Sent: 27 May 2015 Subject: Surveillance Audit

Summary:

Parts Lists, Drawing Controls, Calibration and Job Cards checked for details, found satisfactory.
No Non-Conformances raised. Next Audit approx. 3 months' time

Approval Body: ATEX Sent: 16 April 2015 Subject: Audit 4352

Hello Derek,

I refer to the recent audit carried out by Sue Kerry, we have now reviewed the report and an 'A' rating has been allocated.

I can confirm that your QA System is considered to be suitable for the purpose of maintaining your ATEX QA Notification, we will be forwarding the QAR shortly.

Approval Body:THATCHAM Sent: 14 April 2015 Subject: Thatcham Site Assessment Audit

Summary:

With regard to Assembly Contracts Ltd.'s processes and QMS, no non-conformities or opportunities for improvement need to be raised. The site is well presented and the controls in place demonstrate an excellent standard of quality throughout the organisation.

Staff spoken with during the assessment were noted to be well conversed with the companies policies and were able to easily and clearly demonstrate the processes as required. Objective evidence was available for the clauses of TQAP-M reviewed.

Approval Body: THATCHAM Sent: 14 April 2015 Subject: Thatcham Site Assessment Audit

Derek, thanks again for your hospitality it's always a pleasure seeing you. Take care and hopefully I will see you again next year.

Andrew, it was a pleasure meeting with you, I look forward to working with you in the future.

Best regards

Approval Body: ISO Sent: 07 April 2015 Subject: ISO 9001:2008

Summary:

The documented quality system has been maintained and is working satisfactorily; the staff interviewed where helpful and co-operative.

Registration is maintained.

The next visit is a recertification visit.

Approval Body: FM (Factory Mutual) Sent: 25 March 2015 Subject: Surveillance Audit

Summary:

ATEX Sub Assembly details checked for Customers products along with various Test Results. Goods Inwards and Inspection Processes (Various) also checked.

No Non-Conformances raised. Next Audit approx. 3 months' time

Approval Body: FM (Factory Mutual) Sent: 23 October 2014 Subject: Approval Audit

Summary:

Complete process audit carried out covering responsibilities, Audit Check List (incorporating) all process requirements, FM approved / Specification Check List showing positive findings.

Surveillance visits scheduled at 3 month intervals.

No Non-Conformances raised during approval Audit. 

Approval Body: CSA (Canadian Standards Association) Sent: 21 August 2014 Subject: Surveillance Audit

Summary:

Areas checked, Non-Conforming Product control, Testing & Customer Complaints all found satisfactory.

No No-Conformances raised.

Found satisfactory with no Non-Conformances raised.

Approval Body: ISO Sent: 08 April 2014 Subject: ISO 9001:2008

The documented quality system has been well maintained and appears to be working effectively.

Registration is maintained.

All the members of staff interviewed were helpful and co-operative.

Approval Body: ATEX Sent: 3 April 2014 Subject: BS EN ISO/IEC 80079-34:2011

Summary:

ACL specialize in the manufacture of PCBs and electronic assemblies for a variety of applications.  Some certificates are held by ACL and some certificates are held by Customers, for whom they produce intrinsically safe assemblies, and their scope includes a flameproof product which has not yet been produced.

Where the design authority is the Customer a detailed drawing package is converted to ACLs own comprehensive   build standard.

Quality control at ACL is implemented to a very high standard at all stages . Manufacturing control is well planned and implemented and incorporates customer's individual specification. A bar code system .is in place to ensure that all required inspections and tests are completed before the order can progress.

Approval Body: THATCHAM Sent: 12 March 2014 (Quality Engineer) Subject: Thatcham Site Assessment Audit

Morning Derek, Morning Lee,

Thanks again for all your time yesterday showing Phil and Aaron the quality documents and systems. It was clear that they were impressed and reassured about the systems/processes you have in place.

It's great to pass the assessment again without any issues.

Best Regards

Approval Body: ISO Sent: 02 May 2013 Subject: ISO 9001:2008

Summary:

The bespoke mainframe computer system which is developed and improved in-house is seen as an excellent way of controlling purchasing, sales orders and work orders on the shop floor.

Approval Body: THATCHAM Sent: 13 March 2013 (Director of Operation) Subject: Thatcham Site Assessment Audit

Today we had our product and manufacturing audit by Thatcham, covering all our XXXX products.

We achieved a completely clean bill of health with no non-compliance's, which was an excellent result.

Needless to say, big thanks to ACL for the work they continually do to maintain this standard.

Approval Body: ATEX Sent: 17 September 2012 Subject: EN 13980

Summary:

ACL specialize in the contract manufacture of PCBs and electronic assemblies for a variety of applications.

ACL continue to manufacture SMT populated PCBs which form part of hazardous area equipment for various manufacturers.  

ACL also hold certificates for which they are listed as the design authority but on a trade agent arrangement.

The Quality Manager has significant experience in working within the requirements of EN 13980 and ACL are in the process of updating to the new standard BS EN ISO/IEC 80079-34:2011.

Quality control is implemented to a very high standard at all stages. Manufacturing control of board population is well planned and implemented and incorporates customer's individual requirements utilizing a bar code system.

Internal audits and Management Reviews are very effective and give confidence of product conformance.

Approval Body: ISO Sent: 03 May 2012 Subject: ISO 9001:2008

Summary:

A satisfactory visit

An established QMS that continues to meet the requirements of ISO 9001 2008 with good control of service provision and associated records

Evidence of ongoing improvements and monitoring against company objectives via Management review

All personnel audited found helpful and aware of requirements

Approval Body: THATCHAM Sent: 09 February 2012 Subject: Thatcham Site Assessment Audit

Summary:

ACL have developed software to aid in the tracking of product down to component level. This utilises a Barcode System controlled by goods in function. A full downstream product traceability check was comprehensively demonstrated using the new system, where product to raw material batch and raw material batch to products were seen to be effectively documented and controlled at every stage of the production process. The system is a superb example of ACL's commitment to quality and continuous improvement.

Product FMEA's shown were seen to be reviewed on an annual basis and were noted to include improvement to the manufacturing process.
The site is extremely well presented as seen on previous visits and the controls in place demonstrate a high ethic throughout the organisation. 

Approval Body: ISO Sent: 19 May 2011 Subject: ISO 9001:2008

Summary:

A well-managed and maintained QMS

Well maintained and controlled production control systems

Developing Intranet/cloud based e system so as to reduce paperwork and increase overall control

Continued registration recommended

Approval Body: ISO Sent: 11 May 2010 Subject: ISO 9001:2000

Summary:

The quality system continues to operate effectively, with good commitment shown. No non-conformances were raised. Internal audits and management reviews are effective. Continue registration and update the certification to ISO 9001:2008.

Approval Body: ISO Sent: 12 May 2009 Subject: ISO 9001:2000

Summary:

The quality system is well established and continues to operate effectively, with good commitment to the improvement process. Continue registration. Upgrade to ISO 9001:2008 is proposed on the next visit. (triennial). Internal audits and management reviews are comprehensive and effective.

Approval Body: ISO Sent: 21 July 2008 Subject: ISO 9001:2000

Summary:

The system complies with ISO9001:2000 and is under control.

Internal Audits and a Management Review have been carried out to schedule.

Internal Audits are planned against procedures with headings based on ISO9001:1994 although flow-charts are used to plan the Audit.

Process-based Audits are being considered.

There have been no Customer Complaints and very few Returns.

NC's are investigated and actioned appropriately.

Customer Feedback is very positive.